24 x 7 Service Desk

Dotcomguy offers Proactive Server and Desktop Management as part of our Pro-active service offering. Through a secure connection we are able to proactively update, backup, and manage all of our clients' computers and servers. This allows us to monitor and fix problems before they arise. If a problem does occur our team can spot issues and fix them before they become a larger problem. You can rest assured knowing your vital data and IT systems are being monitored and protected by our 24/7 "Service Desk" .

Remote Data Backup

For every aspect of your business that relies on computers, your most valuable asset is your data. Keeping your data safe is often the difference between sinking and swimming, and any number of factors — hackers, hard drive crashes, viruses, disgruntled employees, natural disasters and more — could sink you at any moment. Security isn’t optional, and there’s no sense in settling for second-rate protection.

Real data protection is:

  • Automatic
  • Off-site
  • Encrypted

Only remote data backup offers you such a high level of defense against lost data.

Without it, you have no “last line of defense,” and the unfortunate reality is that those first lines of defense (on-site backup systems like external hard drives, DVDs and servers) are just as vulnerable as having no defense at all.

Remote data backup is reliable, and provides these unique benefits:

  • Access your files anywhere, from your home office to the other side of the globe
  • Automatic backup – never lose sleep wondering if you remembered to back up your data before you left the office
  • Free technical support just a phone call away, 24 hours a day, 7 days a week
  • It’s bank-level encrypted, providing a bulletproof layer of security far more secure than any password-protected media
  • Registry backup, preserving not only your files but your operating system and settings too – especially useful when harmful viruses disrupt your system
  • Duplicate off-site storage locations – even your backup is backed up

Best of all, DotComGuy makes remote data backup affordable for any business, at a price that’s on par with on-site backup — and just a fraction of the unthinkable cost of the time and data you lose when an inferior backup system fails.